Privacy Notice for TradeGuard
Last updated: May 2026
This privacy notice for xxxxxxx ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Visit our website at xxxxxxx, interact with our interactive onboarding rules wizard, and subscribe to our services.
- Download and use our web dashboard or mobile application (TradeGuard), which connects securely to your trading accounts to provide real-time behavioral protection and journaling.
- Engage with us in other related ways, including any sales, marketing, support operations, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at xxxxxxx.
Trust, Security & Read-Only Ingestion Authorization
You own your data. TradeGuard never sells, rents, leases, or shares your personal profiles, executed trade histories, or risk parameters with third parties for commercial or marketing exposure. All operational data arrays are heavily encrypted in transit and at rest using modern institutional-grade cryptographic protocols.
Crucially, our automated broker data pipes (including Tradovate API and MetaTrader server links) are strictly Read-Only. TradeGuard completely lacks the programmatic infrastructure to submit orders, adjust risk stops, terminate positions, or affect your live capital, balances, or trading equity under any conditions whatsoever.
Quick Privacy Overview
- Zero Monetization: We never sell, broadcast, or leverage your private metrics or trading performances to outside entities.
- Strictly Read-Only: Connection scopes are hardcoded exclusively to metadata ingestion. The system cannot touch live funds or manage active broker trades.
- Granular Encryption: Enterprise infrastructure protocols isolate your API credentials and historical tracking parameters.
- Instant Account Deletion: You retain the complete right to terminate your profile. Doing so triggers an immediate, permanent scrub of all saved parameters, custom rule sets, and historical journal entries from our active operational databases.
- Basic App Optimization Telemetry: We consume fundamental device diagnostic metrics purely to minimize communication delays and ensure push notifications trigger instantly on your phone.
Summary of Key Points
- What personal information do we process? When you navigate our platform, complete the core trading rules configuration wizard, or authenticate inside the dashboard, we log necessary identifiers (such as name, email address, phone number) along with the specific risk bounds, timing rules, and cognitive behavioral guardrails you establish.
- What trading information do we process? To execute instantaneous risk compliance monitoring, our engine ingests active historical and real-time streaming transactional data arriving from your connected broker (including market symbols, position sizes, order entries, stop levels, and floating or closed P&L metrics).
- Do we process any sensitive personal information? We do not harvest or process any sensitive personal records (e.g., biometrics, government classification profiles, racial backgrounds, or official identification documents).
- Do we receive data streams from third parties? Yes, we pull ongoing trade event metadata directly from your synchronized external brokers (Tradovate OAuth infrastructure or authorized MetaTrader connectors) explicitly permitted by your private application grants.
- How do we process your information? We operate your parameters solely to supply, run, and protect your custom rule architecture. This runs the real-time evaluation matrices, distributes instant latency-free mobile risk alarms, builds your analytical Performance Journal and psychological Mental Logs, and manages system state.
Table of Contents
- What Information Do We Collect?
- How Do We Process Your Information?
- What Legal Bases Do We Rely On To Process Your Personal Information?
- When And With Whom Do We Share Your Personal Information?
- How Do We Handle Your Social Logins?
- How Long Do We Keep Your Information?
- What Are Your Privacy Rights?
- Controls For Do-Not-Track Features
- Do California Residents Have Specific Privacy Rights?
- Do We Make Updates To This Notice?
- How Can You Contact Us About This Notice?
- How Can You Review, Update, Or Delete The Data We Collect From You?
1. What Information Do We Collect?
Personal information you disclose to us
We capture personal information that you voluntarily supply to us when you execute a profile registration on our website, populate our core onboarding risk parameter questionnaire, purchase a premium platform subscription layer, or deploy our mobile dashboard.
- Profile & Account Data: Legal names, email addresses, phone coordinates, and your primary target tracking profile structures (such as Personal Portfolio trading or Prop Firm/Nostro challenger setups).
- Custom Operational Rules Parameters: The internal risk boundaries, absolute daily/weekly drawdown maximums, prohibited hours, geopolitical news blackout filters, and mental warning thresholds you dictate to govern your account.
- Subscription Billing Records: We gather required financial details to authorize payment workflows when acquiring premium tiers (including Core, Pro, or Prop Elite editions). All transactions are parsed directly by secure third-party billing engines (e.g., Stripe). We do not record or archive raw credit card assets on our primary infrastructure.
Application & Broker Integration Data
Upon establishing a live data hook between your broker setup and TradeGuard, we ingest dedicated streams required for our real-time calculations:
- Broker Authorization Tokens: Secure cryptographic session indicators (like Tradovate OAuth access structures) or target system configuration properties needed to map trade event streaming. We absolutely never collect, ask for, or archive master credentials granting order execution or cash withdrawal access.
- Live Ingestion Infrastructure Data: Real-time information arrays defining open positions, executed order fills, timing durations, margin thresholds, and current financial P&L.
- Mobile System Telemetry: To confirm behavior-correcting notifications display with near-zero latency, we track device parameters, unique tracking IDs, operating system variants, and push notification tokens (e.g., Firebase/OneSignal).
2. How Do We Process Your Information?
We process your technical data explicitly to function as your behavioral, strategic risk protection layer. This includes processing data to:
- Run the Real-Time Rule Engine: Continuously taking incoming data vectors from your connected broker hooks and analyzing them instantly against your active Risk, Time, and Mental criteria.
- Transmit Critical Alerts: Injecting immediate notification warnings to your device interfaces the moment your trading actions drift toward or violate your established limits (e.g., revenge trading, over-leveraging, or nearing maximum loss criteria).
- Automate Journal Compilation: Systematically organizing raw transaction details into your Performance Journal, formulating your custom Consistency Scores, and parsing your subjective mental review entries.
- Support Retention & Survival Diagnostics: Fueling dedicated recovery tools like "Recovery / Burned Account Mode" to enable users to carefully study execution errors and repair risk discipline after a challenge failure without losing analytical values.
3. What Legal Bases Do We Rely On To Process Your Information?
We process your data exclusively when supported by valid legal authorizations established under international protective structures (including GDPR in Europe and CCPA in California):
- Contractual Necessity: Where processing is required to deploy and maintain the premium interactive SaaS protection utilities and real-time calculations you purchased.
- Consent: When you directly approve TradeGuard to review your streaming execution activities via encrypted OAuth applications or secure broker integrations. You maintain the right to uncouple these links at any time.
- Legitimate Interests: To preserve optimal architecture uptime, spot anomalous service abuse, verify application firewalls, and aggressively enhance latency paths for time-sensitive notifications.
4. When And With Whom Do We Share Your Personal Information?
We do not sell your personal data or trading records. Data is accessed strictly by highly verified technical cloud subprocessors mandatory to run our real-time software:
- Database & Cloud Management: Distributed system architecture, caching frameworks, and database environments (e.g., PostgreSQL, Redis) leveraged to process real-time state mechanics.
- Notification Routing: Relaying secure tokens through delivery networks (e.g., Firebase Cloud Messaging, OneSignal) to ensure real-time alarms arrive safely on your iOS or Android hardware.
- Payment Administration: Relaying mandatory checkout variables to encrypted transaction processors (e.g., Stripe) to monitor plan cycles, adjustments, and renewals.
5. How Do We Handle Your Social Logins?
Our features allow user registration via third-party secure single-sign-on access points (including Google and Apple ID authentication). If chosen, the platform obtains fundamental identifier records from that account (specifically your name, verified email, and unique token index) strictly to construct and securely authenticate your TradeGuard profile session.
6. How Long Do We Keep Your Information?
We isolate your identity files, parameter definitions, and automated transaction records only for the duration your TradeGuard subscription remains active, or as required to populate your historical dashboard reports, journal entries, and consistency tracking charts.
Upon an account termination request or explicit data purging instruction, all corresponding database records, active broker webhook bindings, and mental metrics are permanently wiped or fully anonymized across our data clusters within thirty (30) days.
7. What Are Your Privacy Rights?
Depending on your localized legal jurisdiction (including the UK, European Economic Area, Canada, and various US territories), you hold extensive legal privileges regarding your personal records:
- The Right to Access & Portability: Obtaining a structured readout of all risk rules, logs, and diagnostic points saved in your system profile.
- The Right to Rectification: Instantly amending or correcting profile settings, notification paths, or configuration values.
- The Right to Erasure: Demanding our engineers scrub all underlying structural data points tied to your trading footprint.
- Revoking Data Grants: Disconnecting your broker connection instantly stops all tracking activity and severs incoming streaming connections.
To trigger any profile data actions, submit an explicit request to xxxxxxx. We validate and address all legal data inquiries without delay.
8. Controls For Do-Not-Track Features
Most default web browsers and phone operating kernels include tools to transmit Do-Not-Track ("DNT") signals. Because there is currently no formalized global technology framework recognizing or processing automated DNT indicators, TradeGuard does not adjust its software metrics based on external cross-site DNT signals. We exclusively apply data collected inside our application parameters to evaluate your custom risk metrics.
9. Do California Residents Have Specific Privacy Rights?
Yes. Under the provisions of the California Consumer Privacy Act (CCPA), California users have specific transparent access rights regarding data elements collected over the preceding twelve (12) months:
- Identifiers: Full names, user aliases, email profiles, phone numbers, and internet protocol (IP) records.
- Customer Account Variables: Customized operational boundaries, rule setups, subscription categories, and billing info.
- Commercial Metrics: Plan tiers, renewal histories, and billing metrics.
- System Log Activity: Network parameters, system speeds, data latency charts, and application navigation histories.
TradeGuard has never sold, leased, or commercialized private customer data streams to any external enterprise or marketing broker network.
10. Do We Make Updates To This Notice?
Yes. We periodically revise this privacy policy statement to maintain strict synchronization with shifting regulatory laws and whenever our systems integrate native support for additional trading platforms. Revisions are tracked by the updated date marker visible at the top of this document. If material changes are made to how we ingest or parse your data, we will alert you via an explicit in-app dashboard notification or a direct email dispatch.
11. How Can You Contact Us About This Notice?
If you maintain precise operational questions, technical concerns, security feedback, or require extensive details on our real-time data security setups, contact our data desk directly at:
12. How Can You Review, Update, Or Delete The Data We Collect From You?
You maintain the absolute right to view, modify, or permanently delete the automated trading logs and parameters recorded by our systems. To initialize a request to permanently purge your financial tracking data, behavioral journals, and user setups from our systems, transmit an authorized email from your registered email profile to: xxxxxxx.